TERMS & CONDITIONS
· General Information
ReMixed Bakery respects the privacy of our customers, business partners, employees and job applicants and other visitors to our website who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Statement will assist you in understanding what types of information we may collect, how that information may be used, and with whom the information may be shared.
· When Ordering
All orders are to be placed 48 hours in advance and paid in full when the order is placed either by phone or email. All online orders for Pick up and Delivery are paid in advance and in full online when order is placed on www.remixedbakery.com.
· Refund/Exchange Policy
We take pride in our baked goods. if you are unhappy with your purchase, immediately contact us within 24 hours of pick up or delivery at email@example.com or (323) 591-0638. Refunds/Exchanges are entirely at our discretion.
· Curbside Pick Up Order
All Curbside Pick Up orders require a 48 hour advance notice and the order must be paid in full before pick up. All pick up orders must meet our 1 dozen minimum. After placing your order on www.remixedbakery.com or by phone or email we will contact you via email or phone to schedule a pick up time. All orders time/date must be confirmed prior to pick up. There will be no pick ups allowed outside of the confirmed time/date that was agreed upon. The pick up location is at our kitchen located at 5600 Wilshire Blvd, Los Angeles, CA 90036. All pick up orders must contact ReMixed Bakery upon arrival at (323) 591-0638 to receive your curbside delivery. Orders can be picked up Tues-Fri. Any pick up orders placed on www.remixedbakery.com without a 48 hour advance notice will be refunded with a $5 credit card processing fee charge. ReMixed Bakery cannot be held responsible for anything that should happen to your order once pick up is complete.
· Delivery Order
Delivery only applies to Events, Catering, Wholesale Accounts, and Corporate Subscriptions. ReMixed Bakery cannot be held responsible for anything that should happen to your order once delivery is complete.
· Order Cancellation Policy
All orders cancelled less than 48 hours of scheduled pick up or delivery date/time will be charged in full. All changes must be handled directly with a representative of ReMixed Bakery and confirmed. It is entirely up to ReMixed Bakery's discretion, to change or otherwise offer any other options to the customer. Orders that require delivery and cannot be delivered due to customer’s wrong information or availability will be taken back to ReMixed Bakery kitchen and stored until further notice from customer. Should you require a future delivery date, you will be held responsible for an additional delivery charge. Because of the nature of our business and our quality and freshness assurance, we will donate any baked item that is not picked up or delivered within 48 hours after the due time and you will NOT be refunded due to the above rules.
· Change Order
ReMixed Bakery cannot accommodate any changes to orders less than 48 hours of the scheduled pick up or delivery date/time. Changes to orders 48 hours prior to scheduled pick up or delivery must be approved by ReMixed Bakery and is entirely up to ReMixed Bakery's discretion. ReMixed Bakery understands that plans change and we will gladly assist you in making changes to your order date and time whenever possible. There will be a $15 fee accessed for the date/time change of pick up or delivery.
· What personal information does ReMixed Bakery collect?
Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address. ReMixed Bakery may collect certain personal information from customers, business partners, employees and candidates for employment. ReMixed Bakery does not collect personal information when you visit ReMixed Bakery’s web sites unless you choose to provide such personal information. No credit card information is stored on ReMixed Bakery website. Credit card information that is given by phone is destroyed immediately after approval and processing.
· How does ReMixed Bakery use personal information?
ReMixed Bakery will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to ReMixed Bakery through other sources such as trade shows and/or our advertising campaigns.
· With whom does ReMixed Bakery share personal information?
ReMixed Bakery will not share personal information with third parties. ReMixed Bakery will not sell, trade or lease your personal information to others. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
· Choice and Consent
ReMixed Bakery does not require that customers, business partners or visitors to ReMixed Bakery websites provide any personal information. The decision to provide personal information is voluntary. In some instances, if you do not wish to provide the personal information requested, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
· Security of Personal Information
· Other Information/Logging and Cookies
Like many other web sites, we use “cookie” technology to improve your experience at our site. Cookies are small pieces of data that are placed in your computer’s browser to store your preferences. When you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites.
· Links to Non-ReMixed Bakery Web Sites and Third Parties
· On-Line Policy Only
· Children Under 13
· Access and Opting Out
You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to us and you wish to have it removed from our records, if you have other questions about this policy, the information you have provided to us, or wish to notify us that you do not want your information shared with unaffiliated third parties, please contact us at: firstname.lastname@example.org or (323) 591-0638 or our online contact form.
· Changes to this Statement
Please note that this Policy may be subject to modifications from time to time. Any significant changes to this policy will be posted here. ReMixed Bakery encourages you to periodically review this policy to be informed of how we collect, use and protect your information.
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